The second-hand marketplace Members Express Frustration About Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The app has more than 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods after backlash from users.
